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I purchased a new generator in January 2012. Prior to the purchase, Allan came to our home and discussed in depth our needs then recommended a generator. Lead time on the order was about 6 weeks, but through that time they kept me informed as they received messages from Generac. The generator was delivered on the day they had told me and installed without any problems at all even though the installation required visits from both electricians and the gas company. Everyone involved was prompt, polite and we were very pleased with the entire process. Best of all, the final price was exactly as originally quoted and with no add-on unpleasant surprises even though the installation was more difficult than originally anticipated. We were pleased with the entire process and are happy to recommend Allan Dearth and Sons.Yes, I recommend this dealer. Tom from Highlands, NC